Director of Operations

Primrose Retirement is hiring for a Director of Operations to be directly responsible for the outcomes achieved through the leadership, supervision and oversight provided by each of Primrose’s Regional Operations Managers to their Primrose community. The Director of Operations works directly with each department head (Human Resources, Accounting, Legal, Sales, Nursing, IT, Maintenance, Research and Construction) as well as the coordinated efforts of a (Procurement Specialist, Operation Specialist, Life Enrichment Specialist, and Memory Care Coordinator), in order to provide vision, coordination, and success in the operation of each of our Primrose Communities.

More about the position:
Assists in developing and leading strategies to ensure policies and practices for achieving business results are aligned with Primrose’s mission statement and core values.
Builds and maintains productive, professional, work-focused relationships with all Home Office department heads and staff.
Able to work with people in such a manner as to build high morale and group commitments to goals and objectives.
Assists Regional Operations Managers in the establishment and approval of annual community budgets as well as monitoring monthly performance.
Meets regularly with Home Office department heads to ensure consistent and effective communication is occurring.
Establishes and implements yearly operational strategic plans that align with Primrose company strategic planning.
Demonstrates a professional image at all times through appearance and dress.
Able to define realistic, specific goals and objectives. Able to define tasks and deliverables necessary to meet goals.
Is familiar with state licensing requirements as they affect the independent and assisted living industry.
Emphasizes Quality Assurance at our communities that meets/surpasses our Primrose standard.
Assists in the development and support of Primrose’s policies and philosophies to employees.
Regularly meet with Regional Operations Managers to review and evaluate the results of their overall operations regionally.
Participates in yearly, company-wide site visits to communities.
Assists Regional Operations Managers in managing human resource issues.
Follows company policies and procedures and effectively communicate them to subordinates.
Assists regional teams to respond quickly to changing market conditions to revise strategies accordingly.
Works under the supervision of the President of Primrose.

Primrose Retirement Communities began over 30 years ago with a simple mission - to honor our seniors by offering a variety of healthy, happy lifestyle options.

By getting the right people on the team at all levels of the organization and by making work fun, we will create a culture where the best people will want to work, residents will want to live, and the core values of Accountability, Relentless Improvement, Embrace Change, Respect and Passion are embraced.

What we offer:
PTO (Paid Time Off)
Various coverage levels for Medical, Dental, and Vision Insurance Plans
401k Retirement plans plus a generous company match
Employee Assistance Program (EAP)
Company paid Life Insurance
At Primrose, vaccines are a choice

And best of all, you get to work with our amazing STAFF and RESIDENTS!

Qualifications:
A Bachelor’s degree in Healthcare, Gerontology, Business or related field along with a minimum of 3-5 years of successful, multi-site management
History in meeting financial goals
Demonstrated leadership experience in the senior living industry
Excellent reputation in management and leadership
Able to influence the actions and opinions of others in a desired direction. Exhibits judgment in leading others to meet worthwhile objectives
Able to take action in solving problems while exhibiting judgement and realistic understanding of the issues. Able to use reason, even when dealing with emotional topics
Excellent organizational skills and willingness to work productively with other departments
Ability to establish goals and accountability standards
Embraces changing technology and implementation
Able to effectively present information through the spoken and written word

To learn more about this position, and more great opportunities, please visit us at: https://primroseretirement.com/primrose-careers-culture/