Project Coordinator

Midstates Group is looking to add another Project Coordinator to our team!

The Project Coordinator position functions as the intermediary between the customer and production. The Project Coordinator must oversee, coordinate, and direct the project from start to finish. It is pertinent that all information is communicated effectively and efficiently. This position also serves as a department leader and must assist in the training and development of fellow co-workers.

In this role you, you will

Provide prompt and courteous service to all customers in person and on the telephone.
Sell and service the company's larger web and commercial printing accounts.
Determine the end-use of the customer's printed material and provide them with suitable marketing advice and printing solutions.
Prepare and distribute formal price quotes when applicable.
Thoroughly and accurately complete job tickets and manage the jobs through the production workflow.
Communicate any necessary information to the appropriate department manager(s).
Monitor job progress and stay in contact with the customer.
Maintain adequate files and records for increased efficiency.
Work to up-sell existing customers and help attract new customers.
Provide leadership in the department to train and develop co-workers.
Work as a team with co-workers and other departments.
Perform all other duties assigned and those that may be necessary to achieve company and department goals.

Education and/or Experience:
Bachelor's degree in Business or related field; or 3 or more years related experience and/or training; or equivalent combination of education and experience.

Qualifications:
Excellent and assertive customer service skills.
Excellent oral and written communication skills.
Excellent organizational skills.
Extensive knowledge of marketing principles.
Possess a deep technical understanding of our products, services, and production capabilities.
Ability to operate all standard office and copy center equipment.
Ability to perform basic math functions.
Must be flexible.
Proven leadership skills.
Must be able to work well with a diverse group of people.
Must be able to effectively follow through.
Must be able to carry out multi-task projects simultaneously.
Must be able to handle a high volume of work under pressure situations.
Basic computer operations skills.
Regular and consistent attendance.

Midstates is a locally owned, family owned printing company. Over the years, we have been given a variety awards for safety, being green, community involvement, manufacturing, and more! Midstates Printing is one of the top 140 commercial printing companies in the U.S., with customers in all 50 states.

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