Shelter Advocate

JOB DESCRIPTION
SHELTER ADVOCATE


POSITION TITLE: Safe Harbor Shelter Advocate


REPORTS TO: Shelter Coordinator and/or Executive Director


SCHEDULED HOURS: Part-time (Nights and/or weekends)


SUMMARY OF DUTIES: To provide high quality performance in the day-to-day operation of the


Safe Harbor Shelter


QUALIFICATIONS:


Experience in a human service field preferred
Sensitivity to issues of family violence, sexual assault, child abuse and neglect
Sensitivity and awareness of issues related to diversity
Experience working with adolescents and children preferred
Ability to empower individuals in a time of need
Ability to work effectively and efficiently with minimal supervision
Strong oral and written communication skills
Experience with computers and technology
Ability to work in complex situations and manage multiple tasks and crisis situations
Ability to act as a member of a team

DUTIES, RESPONSIBILITIES & EXPECTATIONS:


1. Provide advocacy, case management, and resource and referral services for clients as needed.
2. Assure the needs of shelter clients are being met, such as food and personal items.
3. Enforce all shelter policies and procedures to ensure safety, security, and confidentiality for clients.
4. Perform duties in shelter as assigned by Shelter Coordinator.
5. Housekeeping
6. Answer 24 hours crisis line in a professional and timely manner.
7. Respond to law enforcement or hospital calls for advocacy to victims of domestic violence or sexual assault.
8. Recognize and deal with crisis situations in a calm manner.
9. Exercise appropriate decision-making in regard to shelter services, priorities and clients.
10. Promote positive public image of Safe Harbor and the Safe Harbor Shelter.
11. Perform other duties as assigned by the Shelter Coordinator or Executive Director.
12. Adhere to all policies and procedures as set forth by Safe Harbor.


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Employee Signature Date'
'
Work Remotely


No

Job Types: Full-time, Part-time


Pay: From $16.00 per hour


Benefits:


Health insurance
Paid time off
Retirement plan

Schedule:


12 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Weekend availability

Education:


High school or equivalent (Preferred)

License/Certification:


Driver's License (Required)

Shift availability:


Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)

Work Location: One location